Business-specific bots
Create and configure bots, instructions, targets, capabilities, reply limits, and versioned configurations. Test conversations before using connected channels.
Focalisfy Spark
AI ASSISTANTS
An assistant. With context.
Give Eve your business knowledge and approved tools to guide customers from the first question to their next step.
Explore the possibilitiesFocalisfy SparkCONNECTED BY DESIGN
Eve knows the next step.
Business knowledge meets approved actions and customer confirmation.
Grounded answersCatalog knowledge and current business facts
Consented actionsApproved tools for orders and appointments
Your team in controlReply settings, handoffs, and usage visibility
THE FRICTION
A generic chatbot can talk, but it cannot reliably explain your actual catalog or move an approved purchase or booking forward.
THE POSSIBILITY
Connect customer conversations to live business facts and bounded actions, with confirmation before commerce and a path back to your team.
01WHAT YOU CAN DO
Purposeful tools.
Practical possibilities.
Spark gives your team a clear place to manage its part of the customer journey.
Grounded answers
Use Shop catalog discovery and the knowledge index for meaningful product search. Read current prices and availability from the owning service rather than embedded snapshots.
Consented commerce
Guide product choices, obtain a customer confirmation of the order summary, and use approved Flow tools to create or inspect the order.
Booking assistance
Explain services, find available appointments, and help customers book through Link's scheduling authority and consent rules.
Payment guidance
Share available payment instructions and report payment evidence through the approved workflow. Flow retains authority over payment review and order state.
Controlled automation
Work inside Social-owned conversations, send handoff notes when needed, and track metered AI units. Spark retains conversation references rather than duplicating customer messages.
IN YOUR BUSINESS
Eve helps a customer choose a product, confirms the selected options and total, creates the approved order, and explains how to pay.
CONNECTED TO YOUR BUSINESS02BETTER, TOGETHER
Spark has
good company.
Each product brings its own expertise. Connected workflows preserve the responsibilities of the owning module.
Before you enable the workflow
AI execution requires a configured AI provider and available allowance. Catalog and sales need Shop; orders and payments need Flow. Link and Social are admitted by the Spark tier. Capabilities and usage limits depend on that tier.
THINK BIG. START WITH ONE STEP.