Customer records
Manage contacts and guest or registered customers with protected contact fields, contextual summaries, and checkout-contact resolution.
Focalisfy Link
CRM & APPOINTMENTS
Make room for relationships.
Connect customer records, leads, feedback, and appointments so your team knows who is coming and what they need.
Explore the possibilitiesFocalisfy LinkCONNECTED BY DESIGN
Appointments built around your business.
Customer relationships and scheduling share the context they need.
AvailabilityBusiness hours, holidays, staff, and capacity
PreparationServices, customer records, and intake
The appointmentPhysical visits or configured virtual meetings
THE FRICTION
Separate calendars and contact lists make it easy to miss context, promise unavailable time, or lose the next follow-up.
THE POSSIBILITY
Keep customer relationships organized and offer appointments that respect your business hours, staff, and capacity.
01WHAT YOU CAN DO
Purposeful tools.
Practical possibilities.
Link gives your team a clear place to manage its part of the customer journey.
Leads and feedback
Organize leads, promote them to customers, and assign feedback to the right team member so the relationship has a clear next step.
Availability that fits
Apply business hours, blocked dates, public holidays, notice windows, and separate physical or virtual capacity to appointment availability.
Staff and appointments
Coordinate staff and service bookings, collect required intake, and manage confirmation, rescheduling, and cancellation through the appointment engine.
Virtual meetings
Provide meeting access and passcodes with participant limits when the LiveKit integration and the applicable plan features are configured.
Thoughtful reminders
Configure appointment email reminders and optional notifications. Scheduled deliveries recheck appointment status and preferences before sending.
IN YOUR BUSINESS
A consultant publishes available services, receives a customer's intake answers, books an eligible slot, and shares virtual meeting access.
CONNECTED TO YOUR BUSINESS02BETTER, TOGETHER
Link has
good company.
Each product brings its own expertise. Connected workflows preserve the responsibilities of the owning module.
Before you enable the workflow
Link is included through Spark tiers. Available staff and meeting limits follow the plan. Virtual meetings require LiveKit configuration; email reminders require the email integration and enabled preferences.
THINK BIG. START WITH ONE STEP.